How we work
Trust & Responsibility
Good communication starts with doing things properly.
We work with businesses, charities, universities, public bodies and young people. That means being clear about how we work, how we treat people and how we look after information.
right thing
Our policies
Clear policies. Real commitment.
These are the policies that guide how we work. Each one has its own page with the short version, what we commit to and the full document to download.
People & safety
Safeguarding Children & Young People
Keeping children and young people safe whenever we work with them.
Health & Safety
Keeping everyone safe in the studio, at home and on location.
Equality, Diversity & Inclusion
Fair treatment, dignity and opportunity for everyone.
Code of Conduct
The standards we hold ourselves to, every day.
Whistleblowing & Speak-Up
How anyone working with us can raise a concern safely.
Information & technology
Privacy & Data Protection
How we collect, use and protect personal information. If we don’t need it, we don’t keep it.
Cookies & Similar Technologies
The cookies and trackers on our site, and your choices. Your choice, always.
Information Security
How we keep your files, footage and data secure.
Confidentiality
If you trust us with something that isn’t public, it stays that way.
AI & Responsible Technology
How we use AI responsibly. It assists the work; it doesn’t own the judgement.
Doing business properly
Complaints Handling
If we’ve got something wrong, here’s how to tell us and what happens next.
Anti-Bribery & Corruption
Zero tolerance for bribery, kickbacks and hidden arrangements.
Modern Slavery & Ethical Supply Chain
Keeping exploitation out of our supply chain.
Responsible Supplier
What we expect from the people we buy from, and what they can expect from us.
Our community
Connected to more than our Wi-Fi.
We’re proud to be part of organisations and networks that support our people, our community and our industry.
Want to know more?
Questions about our policies, our memberships or how we work? Get in touch. We’re always happy to chat.
